Customer Relationship Management, or CRM software is used to implement the smart and effective business strategy to connect your people and processes into a single system. The CRM software should manage the entire customer journey, from a prospective lead into a customer and a long-term customer relationship.
An effective CRM has a range of business functionality to store and manage all your prospects, leads, customers, partners and sales data and work flows in a unified system. It helps your team with collaboration and communications, to keep notes, track your sales pipeline, send and receive emails, make calls, view reports, schedule tasks and appointments, and store or share important documents.
When you’re busy managing a business, you'll need a CRM to streamline and manage the information of your customers, prospective customers and partners across your sales, marketing and customer support departments. Managing your customer lifecycle experience, and maximizing your team’s efficiency cannot be an after-thought.
The sooner you implement a good CRM software, the sooner you can avoid a chaotic and inefficient system that costs you time, money, opportunities and lead to poor interactions with your prospects, customers and partners.
There are hundreds of CRM's available today, but not all CRM's are created equal, and there's no one-size-fits all CRM. Sperse CRM stands out from the crowd by combining power, simplicity and flexibility. It’s ease-of-use combined with powerful and intelligent functionality are an ideal combination to make the most of your precious time and business relationships.
Sperse CRM give you everything you need while eliminating all the clunky bloatware most business applications come with.
The Sperse CRM aims to enhance your team’s productivity so they can enrich the experience your customers have with your company, Its clean, modern, intuitive and meticulously crafted user-experience gives you and your team a frictionless and pleasant experience unlike any other, and requires minimal time to get started. Its systematic way of converting prospective leads into sales and manage your customer lifecycle with ease.
Most importantly, the Sperse CRM was built with an extensible and modular architecture to be customizable to adapt to your specific business size, industry and .in advanced cases, to extend the functionality to match your business requirements.
You can use your own branding. It’s designed to turn complexities of business into simple processes. Its highly extensible nature can accommodate your custom configurable for your specific requirements.
Best of all the CRM works together with the Sperse suite of applications, like your Cash Flow and HR.
Sperse CRM can help you track your customer data and documents and do much more and can serve businesses across many industries and sizes including B2B or B2C, and SMBs or Enterprise.
Our customers include a wide range, from startups, to professional services companies, accounting and financial services companies, wealth-advisors, marketing companies, digital agencies, SaaS businesses and many more.